1 Topic by flat38

  • flat38
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i can´t start the kinovea!

2 Reply by joan

  • joan
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Can you expand the details of the exception dialog and paste the exception content here ?
Also, please state which version of Kinovea you are using, and your version of Windows,
Thanks

3 Reply by flat38

  • flat38
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hi joan, sorry for my short scribe! my english is mistake!
windows xp sp3
kinovea all versions, 7.6/7.10/ 8.2

4 Reply by joan

  • joan
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I need more infos to be able to understand what the issue is.

When the error message appears, you should be able to click on some button to make it display the full error log.

What you are looking for is something that look like this:

************** Exception Text **************
blah, blah, blah.
blah, blah, blah.

Please copy and paste this here if possible.

Also, you may try to locate the crash logs of Kinovea as explained in this thread : http://www.kinovea.org/en/forum/viewtopic.php?id=121
If you find some files named "Unhandled Crash", please copy the content here. (or send by mail : joan at kinovea dot org )