1 Topic by distancedemon

  • distancedemon
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I have downloaded the software from the Download button on home page and the link in another posting.  The install appears to have gone OK but when I click on the button (or use the Start- All Programs - kinovea - kinovea route, I get the hour glass for just a second or two and then nothing.  No processes are running for the application.  I've tried deleting and downloading several times ..... Can you help please?

thanks

2 Reply by joan

  • joan
  • joan
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Hi,
This behavior has been reported for at least one other person, and frankly I have no clue as to the origin of the problem...
Can you please state your Windows version, Service Pack, .NET version, etc.
Hopefully we can start seeing a pattern and assess the problem.

3 Reply by distancedemon

  • distancedemon
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I think I solved the problem - I hadn't installed the .NET framework.  Once this was done, the existing installation works.

What a great piece of software!!
W

4 Reply by joan

  • joan
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Thanks for the follow-up and glad it finally worked !
It still means there is a problem somewhere because the installer is supposed to detect and warn you when the .NET framework isn't there...
Will have to test that part again someday.